Joey Ricketts

Changing the Behavior of the WooCommerce Subscriptions ‘Cancel’ Button

The infamous WooCommerce Subscriptions ‘Cancel’ button causes many stores multiple types of issues.
While some stores prefer to have the cancellation flow as easy as possible, other stores prefer to require a reason for cancellation or simply prompt their users to click twice to prevent accidental cancellations.

I’ll attempt to outline a couple of different options below!


Requiring a Second Click 👆

Step 1: Download the ‘Cancel Subscription Confirmation’ plugin.

Download Here

Step 2: Upload the downloaded plugin onto your site. (Plugins > Add New > Upload)

Step 3: That’s ALL!

Result

cancellation confirmation demonstration


Requiring a Cancellation Reason❓

Step 1: Download the ‘Cancel Subscription Confirmation – Cancellation Reason’ plugin.

Download Here

Step 2: Upload the downloaded plugin onto your site. (Plugins > Add New > Upload)

Step 3: Go to your WooCommerce Subscriptions settings to enable this option: WooCommerce > Settings > Subscriptions > ‘Miscellaneous’ > ‘Ask for the cancellation reason’

cancellation reason setting

Step 3: That’s ALL! (again)

Result

cancellation reason dialog box


These are most certainly not the only options you have in regards to the ‘Cancel’ button in WooCommerce Subscriptions, but they should definitely help.

Have any other thoughts or ideas? Please let me know!

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2 Comments

  1. Sannyicoda December 7, 2018

    Make a more new posts please 🙂
    ___
    Sanny

    • Joey February 2, 2019 — Post Author

      Sorry for the late response, but thank you for your kind words! Let me know if there’s anything you’d like to know about specifically. 🙂

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